Your Safety is Our Priority
At PG-SETU, we combine advanced technology with rigorous verification processes to build a secure, trust-first community for property owners and tenants.
How We Verify Listings
Aadhaar-Verified Owners
Property managers must verify their identity via UIDAI-linked Aadhaar before publishing listings.
Address Confirmation
Physical locations are validated to ensure the property exists exactly where it claims to be.
Document Verification
We check utility bills, GST certificates (where applicable), and business registrations.
The "Verified" Badge
Look for the green verified checkmark. It means the listing has passed our 3-step security audit.
Safety Tips for Tenants
- Never pay advance without visiting: Always visit the PG in person before transferring money.
- Video call verification: If you can't visit, ask for a live video tour of the premises.
- Check reviews: Read verified resident reviews on our platform.
- Beware of too-good prices: If a luxury room is offered at an unbelievably low price, it's likely a scam.
Safety Tips for Owners
- Always KYC verify residents: Use the PG-SETU app to perform instant Aadhaar e-KYC before onboarding.
- Signed agreements: Generate and collect digitally signed rental agreements.
- Police verification: Ensure local police verification forms are submitted for all new tenants.
- Digital Check-in: Mandate emergency contact information during the digital check-in process.
Aadhaar e-KYC Explained
We partner with UIDAI-authorized gateways to provide secure identity verification.
- Verifies identity instantly
- We store ONLY masked Aadhaar (last 4 digits)
- Data is never shared with advertisers
- Secured with industry-standard 256-bit encryption
Data Security Commitment
Your personal and financial information is protected using modern Supabase row-level security policies, Firebase authentication, and encrypted data transit. We maintain a strict incident response protocol to handle any security anomalies.
Read our full Privacy & Terms →Fraud Prevention & Zero Brokerage
Zero Brokerage Guarantee
PG-SETU is a 100% free marketplace for tenants. If any owner or person claiming to be from PG-SETU asks for brokerage or a "platform fee" to show you a room, report them immediately.
Red Flags Checklist (Common Rental Scams in India)
The "Army Officer" Scam
Scammers claim to be transferred military personnel and ask for token money via QR code before showing the property.
Urgency Tactics
"Pay now or someone else will take it." High pressure to transfer money immediately without a physical visit.
Fake Links
Receiving links via SMS/WhatsApp claiming to be "PG-SETU Booking Payment". Always pay directly to the owner after visiting.
PG-SETU will NEVER ask you for:
- OTPs or Passwords
- UPI PINs
- Booking advance to our bank account
- Brokerage fees
Need Help or Want to Report an Issue?
If you encounter a suspicious listing, face harassment, or need emergency support regarding a booking, our team is here to help. Use the "Report Listing" button on property pages or contact us directly.